Refund policy

Start a Return

Please submit your return or exchange through our Returns Portal .

Return Policy

We want you to love your Iron Bull Strength products. If you’re not completely satisfied, you may return or exchange your purchase within 45 days of delivery.

Finding Your Order Number

Your order number can be found in your:

  • Order confirmation email
  • Shipping confirmation email
  • Iron Bull Strength account

Still can’t find it? Please contact our customer-support team, we’re here to help.

Return & Exchange Policy

We want to make returns and exchanges as smooth as possible. Here’s what you need to know:

  • Timeframe: Returns and exchanges must be initiated through our Returns Portal within 45 days of delivery.
  • Condition: Items must be in usable condition and returned with all original components and packaging, where applicable.
  • Refunds: Approved refunds are returned to the original payment method and may take up to 7 business days to process.
  • Exchanges: We’ll provide one free exchange per item for domestic U.S. orders after the return is approved.

Shipping Labels

U.S. Customers:

  • For exchanges, you’ll receive a free prepaid return label.

International Customers:

  • International customers are responsible for return and exchange shipping costs.
  • Returns must be shipped using a trackable service. Returns without tracking can't be refunded.

A Few Extra Things to Know

  • Iron Bull Strength Products Only: Please send back only Iron Bull Strength products. We cannot process unrelated items.
  • Complete Returns: If your order included promotional or complimentary items, everything must be returned to receive a full refund.
  • Ineligible Items: Final Sale, clearance, closeout, custom, and gift cards cannot be returned or refunded.
  • Shipping Costs: Original shipping charges are non-refundable.
  • Return Deadline: Once your return label is issued, the package must be shipped within 14 days or the return request will expire.
  • Drop-Off Receipt: We recommend keeping your drop-off receipt until your return has been fully processed.

If you received a damaged, defective, or incorrect product, please contact us immediately with your order number and clear photos of the issue so we can make it right.